John Argyros
The entire process was very comfortable for me right from the moment that I walked through the door. When I arrived at Formcut I was offered a drink whilst reviewing the material, cuffs and collars that Formcut has. The measurement process was seamless - Not a tape measure in site! Just a few minutes after my measurements were taken I had selected my shirt and off I went. Formcut offered me the choice of collecting my shirt or having it posted to me but I wanted to go through the entire experience and decided to collect it. I received a notification that the shirt was ready but I took a few weeks to come back to Formcut to collect my new shirt as it had been a busy time for me - This flexibility was really convenient for me. At the time of collection I tried on my shirt but the cuff felt a bit tight. I was immediately offered the option of a remake or I could go home, give the shirt a wash, then come back to Formcut if it didn't fit. After I wore the shirt for a bit it feels great. Incredibly, Formcut went ahead and ordered a new shirt anyway without me even asking. Really great experience throughout and awesome customer service
Posted 9 months ago
Formcut is rated 5.00 based on 10 reviews

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