Awful internet site, no number to contact, email contact only, with a reply within 48hours, reply back to the reply another 48 hour reply back, yes I am thinking you are getting how it works.... Ordered a rather nice king size divan frame with headboard, paid approx £350 after 20 % discount. It was delivered in the time frame given on the site, but no attempt from the couriers to contact me to say when it would be delivered as I would have to be in to sign, no way of leaving this baby with the neighbours!!! The administration staff were hopeless at Archica, they responded, you will have it by .... So the couriers didn't ring or email, they attempted to deliver it when I was out, left their calling card with their contact details, consignment no, now this is brilliant.... I rang the courier depot at Heathrow, gave my consignment number, postcode, no sorry no ones been to you today, WHAT!!! he even rang the driver who does my area, no the driver said he had not been here!! After 20 minutes on the phone, I asked the manager to call their Head office, they did and funnily enough they found my order details.The next day I did get a phone call from the delivery driver to say what time he was coming, I started to explain where my house was on the road, he said I know "I went there yesterday" !!!!!!!!!! The divan bed itself is COMPLETLY (apart from the headboard) flat packed, including the drawers, an Argos job, hundreds of screw holes with hundreds of screws and bits of MDF, Never again £350 for a bed frame wasn't cheap so would expect a little putting together, but not that much. My husband is a carpenter , took him 3 hours to put it all together!! And as for my bed linen I ordered at the same time, with the same delivery Date, which was in stock at time of ordering , is now out of stock😡😡😡😡where is my order. !! Definitely John Lewis next time.