I ordered bedding from Achica. When it finally arrived they weren't suitable so I returned them. Achica's policy is the customer pays return postage. Because my items were heavy (super King duvet, pillows, bed linen) the return postage was £15!!!! I sent via Hermes but the weight plus extra insurance to cover the order value really pushed up the costs. Out of curiosity I googled my items and not only did I find them cheaper elsewhere, these companies offered free returns. Nowadays, most online sellers offer a prepaid return system. Achicas items are not such a bargain that they can opt out of this service.