It's a nightmare firstly trying to get hold of this company.
They ignore e-mails, no phone number to contact them on either. I have had many items arrive broken, so beware when ordering anything fragile.
I have been sent the wrong items, not as depicted on their web site, and not been refunded for them.
I have received sarcastic e-mails from ( if you can call it ) customer service, when they deigned to reply.
Having to wait weeks for a reply from them again, and then, I had to tell them I've not received the refund, and start the process all over again, maybe a delaying tactic, hoping people will give in. BEWARE!