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Anonymous
In the past before Truly Holidays took the over it was a great helpful company to book with. The call-centre was here in the UK, they answered within three minutes. Now that the call-centre is in India it is hopeless. I have just waited over half an hour to get a reply to be then told that my hotel money won't be refunded because I booked to fly in early May 2021 and the earliest that people can fly is May 17th. I will NEVER USE THIS COMPANY AGAIN. Hotels.com are good to book with and Love holidays.
4 years ago
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