DO NOT USE ALPHAROOMS. TYPE IN TRUSTPILOT BAD REVIEWS, THEN TYPE IN ALPHAROOMS AND YOU WILL SEE THE FULL EXTENT OF HOW BAD THIS COMPANY REALLY IS. THOUSANDS OF PEOPLE WAITING FOR REFUNDS. THEY ARE TAKING PEOPLES MONEY NOW AND NOT PROVIDING ROOMS. THE GOOD REVIEWS ARE FAKE.All the good reviews are the same mentioning names ie vicky was fantastic etc etc they are all very similiar. it is obviouse they have been written by people working for Alpharooms whom are quite simply bigging themselves up...its ABSOLUTELY SICK AND DISGUSTING....READ MY STORY. DO NOT USE THIE COMPANY. Total scammers. I paid in full for a double room in Cyprus. On my arrival the room had been cancelled the day before because Alpharooms did not pay there sister provider Hotelbeds.com. In turn they could not pay the hotel. Alpharooms do not respond to emails or phone calls. They are a bunch of scammers. Worse of all i cannot beleive the people whom work for them ie people in customer services receiving emails and just ignoring them, knowing full well Alpharooms are taking peoples hard earned money and basically shafting them. These people have absolutely NO CONCIENCE. There a bunch of narcistic psychopaths whom dont give a monkeys for there fellow hard working human beings. I was a single female left absolutely stranded with nowhere to stay. The emergency number on my hotel voucher was non existant. ABSOLUTELY DISGRACEFUL COMPANY. BE WARE, BE VERY VERY AWARE. DO NOT WASTE YOUR MONEY or put yourself through the hell this company have put me through and hundreds if not thousands of other people.