We booked an holiday through Alpharooms which got cancelled following the collapse of Thomas Cook (the flights were with them). I am struggling to get my money back. I keep getting excuses every time I ring or email. I keep getting told it will be 2 weeks, then 4 weeks etc to get my money back. This seems to be the same story they are telling everyone. I have doubts I will get my money back at all. We travel abroad quite often and this is the first time we have used Alpharooms. We will not use them and would not recommend them. Companies like this need exposing, they should not be allowed to trade and carry on lying to innocent people. DO NOT TO USE ALPHAROOMS!