My booking ref 495327980984 When is somebody going to call me. I need this sorting asap. I have been trying to speak to somebody since the 18th august and heard nothing. I have sent numerous emails, messaged on fb, and on my booking. Also emailed flora and not received one phonecall. Booked me into a hotel that is closed till 2021. Meant to be going away on the 12th sept. Want a refund as the hotel we booked is the one we wanted. Cannot believe that after having received 2 messenger messages stating I would receive a call within 48hrs which i didnt. Then to be messaged that i would get a call by the end of the following day. Still nothing. How hard is it to contact someone. Absolutely raging Saffron