This company is totally unprofessional.They are impossible to deal with regarding refunds as they stonewall at every turn.E mails and phone calls go unanswered and all requests for a refund are deflected or ignored.I have told them I have no intention of rebooking another holiday with them and would like my money back only to be informed that if I haven't booked another holiday by April 2021 then I might be eligible for a refund!!!How are they getting away with this?
4 years ago
Alpharooms has a
1.1
average rating
from
230
reviews
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