Con artists. I booked a holiday in January with Alpharooms and paid in full. I got an email from them in February cancelling my holiday. Despite the fact they cancelled they refused to give a refund. They made as difficult as possible to get in touch, no replies to emails or calls. They tell you to contact them via their live chat. It’s useless as they just tell you you can’t get a refund. Fortunately I had all the evidence so managed to get a refund via my credit card fraud service. Complete thieves. Stay away from them.
4 years ago
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