Where to start? I have never dealt with such a dishonest strategic company. Firstly I ordered $5000 on a vanity and top. The items said in stock and will be shipped in a few days. After a week I receive an email saying one of the products isn't available due to damages and will take 10-15 weeks. I called them and they said the other item is in stock and will ship it. No shipping confirmation. Multiple calls later they said they will send it out immediately. I received another email after that call today. Apparently this part was "damaged also". Oh how lucky am I do get a 50% discount on third party shipping. My cost will only be $2000 YES $2000 more than the cost of the vanity. I called to cancel and they said my account was never charged yet I have proof and it was taken out the day I purchased online. I will be contacting the bank, Business Bureau and authorities as they charged $5000. This was their last email after over a week of promising to ship: SKU: H814971400109U, our warehouse team informed us that fulfillment of its shipment will not be possible because of some damages. We have reached out to our third-party warehouse. The good news is that they have the item in stock. However, there is an additional shipping cost due to the size, distance, and weight. The shipping cost is $4,080. As our valued customer, we are happy to cover 50% of the amount. So you only need to pay an additional $2,040 to ship the item. Please let us know if you wish to proceed.