I made an account to bet365.com. Deposited some money and bing, they locked it. Sent them all documents they asked for verification. They were rejected, even the same ones have been accepted elsewhere.
Now 365bet's customer service has been telling me, I have to contact them via live chat to get my deposits back. Everyone knows it is not possible, as to get to the chat one needs to log in. I asked couple of times via email how to do that but "surprisingly" haven't got any reply, how to do that.