Tried to get an exchange from an online order, they sent me to my local store who wouldn't take the item. The I sent it back and was granted the discount on ordering the same item different size after a week of communicating with them. Awfully hard. They really didn't want to give me the discount even though there was a note on my account from a manager granting it to me. Really disappointed in the customer service here, will not be buying anything from here again!