I recently ordered a Bushnell Phantom Range Finder. On receiving an order confirmation the time for delivery was too long as the item was required for a present. I sent four or five emails to cancel the order without response I phoned the store and spoke to Lucas who confirmed the order would be canceled and my payment would be refunded to Pay Pal. Some five days later I have still to receive the refund and now I have had notification from the courier to say delivery will take place today. I thought customers were important these days. I have been involved with the golf industry for over 50 years many as a PGA Professional and never have experienced such a response and attitude. I gave them one star as I was unable to give none.
4 years ago
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