Shocking lack of customer service and no apologies when they make a false accusation which I later proved to be wrong. They took one month to respond to the first of my 4 emails and expect me to post my expensive electric toothbrush to them in Denmark and be without it for 3-6 weeks! Why can’t it simply be sent to Oral B UK? I loathe these companies who use a ‘.co.uk’ email address when they don’t even have a warehouse here let alone customer care. It feels misleading at best.
1 year ago
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