I bought an electrical item - when it arrived it was clearly not a brand new item (packaging was distressed and original manufacturer's seals had been replaced - so clearly a seconds or previously returned item from someone else) and it did not have a UK plug. This is not a UK based company - they do not comply with UK safety legislation and do not adhere to trading standards or other UK laws by the looks of it. When I returned the product it then took them 4 weeks to refund to my credit card following confirmed delivery back to them by royal mail. Terrible experience - if I were you I'd go elsewhere - I certainly will be.