Bad online shops has one thing in common - blind arrogance. Coolshop is a good example of this. It sells the broken device, messes up the return mail, but still continues to make claims about what the customer should do to resolve the issue. Is that customer service? Is it normal behavior in any situation? Taking responsibility and taking the customer's interests into account is not part of Coolshop's business. Choose a better place to shop! The world is full of online shopping. Among them, there are responsible professionals.
4 years ago
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