Placed unborn baby at risk- On my renewal call last year I asked two direct questions to Coverwise-
Q - Is my pregancy covered
A - Yes
Q - Do I need to make you aware of any pregancy related illness
A - No
It turns out this is incorrect as the final 8 weeks are not covered by the insurance. Coverwise did not make me aware of this at the time of the call and did not refer me to any paperwork. I directly asked if a my current pregancy was covered, given it takes 9 months you would think the answer 'yes', well covered the whole 9 months.
I then spoke to a manager a week before I was due to fly, who made it seem like it was my fault for not asking 'If I'm travelling late in my pregancy would any claim be covered'. Why would I need to ask such a question when I was told the pregancy would be covered?
Complaint CWUK451
This has put myself and unborn child at risk.
2 years ago
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