Avoid - I have been conned out of the policy fee and been mis-sold insurance. I stated I needed single trip travel insurance for a one night trip within the UK, they accepted my request and insured me. I needed to claim, they have said I am not covered due to my annual multiple trip travel insurance - this is not what I purchased. I let them know my exact requirements and they happily took my money, but are now saying I am not covered now I need to make a claim! Will be taking the matter further with the FOS. Disgusting! I would honestly issue zero or minus 1 start if it were possible, they are that poor.