I wish I would never insure my car with AXA. If you don`t want to stay on phone by hours, if you don`t want to have your car to be repaired in two months after the minimum accident, if you don`t want to loose your NO claim bonus even if the accident wasn`t your fault and much more if.... then AVOID THIS COMPANY!!!!! They never gave a single call back, they ignor e-mails, almost every time you speak to somebody they keep redirecting you to another worker and they promice to act immediately and do it again and again in a week, in a month in a few months. I`ve got really negative experience with AXA and I`m leaving them without sorted out my problems. IT`S WASTE OF TIME AND MONEY.