I wrote a review three weeks ago, and wish to update. I had placed an order with Deramores Australia and when I tried to log into the Deramores Australia site, found that it did not exist. There was no record of me or my order on the Deramores UK site. I did expect delays in delivery, because I am aware that since the advent of Covid 19 there are huge problems with many of the world's postal services. My criticism of Deramores concerned the lack of communication. They should sent a email to all Australian customers, when they disabled the website, and also taken over the accounts with outstanding orders. They should also have promptly answered my emails. Since my last post, they have contacted me. They sent me information about my order, which arrived a week later. So I will give them credit for that. However there was still no explanation as to what happened to the Deramores Australia site. Also, just as importantly, there was no apology. I do understand that the situation in the UK has been dire. The huge amount of infection and thedeath toll from Covid, is a tragedy, that has had a massive impact of every aspect of life. there. I also think that an online business that has been forced to change it's operations under these conditions, still has a responsibility to it's customers. If a business cannot operate with integrity and good communication, it should shut down until it can. Hopefully, Deramores will recover, and operate with the same level of service that it offered pre Covid.