jenny packham eternity ring which was… jenny packham eternity ring which was warn in lockdown for 8 weeks 3 briquette stones all spaced apart and separated by round diamonds became loose, round diamonds are still fine, but apparently a diamond has a chip so its accidental damage, yet its never been banged, two different store assistants accessed it and wrote no scratches or chips yet they are adamant its my fault, funny how only the briquettes are loose and not the round diamonds! surely if I had banged it the shape of diamond wouldn't matter, it would just be all the ones next to the chipped diamond! also no assistants saw a chip after scrutinising it and taking pics etc, my paperwork states its in good condition, if they can't spot it, how do I know it wasn't sold with the chip??? 8 week old ring and all these issues, may I add the ring sits next to a large engagement ring which would take the brunt of any knock and thats absolutely fine too! so probably sold with the chip or they have caused it when it's been in there hands!