Terrible customer care. I ordered products which was never delivered and the order was cancelled ( money not returned as per emails within a time frame - chased them now). The way they treated a customer-me- is unacceptable due to the fact, that last week a customer care confirmed delivery to another store in coming week, and email sent to me was : your order has been cancelled. No one from a customer care communicated with me a fact that the order was cancelled ( 2 agents checked the order number). I just gave up on this company and will never buy from them. When you go on live chat - very long awaiting time, if you call them, no answer, if you email them, takes few days to hear back or no response. I needed my order by now ( purchased 9th March) and was left with no communication, no apologies, and no refunded money since 4th April until now. So be very careful if you buy from them as ... 1. It will not arrive in time. 2. You will not be able to hear back from them with accurate details. 3. Your order will be random cancelled with no refund. Basically, they have created a huge anxiety in last 2 weeks and showed no respect to customer who had commitments and deadlines.