Awful customer service. I preordered 2 funko pops in early January, these were released in March, however I did not receive them, I emailed them multiple times and they simply ignored them, a few days ago I tried to cancel the order because I was at the end of my tether and bought the items elsewhere because I was done waiting, however they conveniently charged me and sent the items 3 days later, so evidently they ignored my cancellation and I’ll have to go out of my way to return the items due to HMV’s customer service incompetence.
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