ordered dvd in time for christmas eg 2week ago got told they can order the item still tiday waiting for item rang boxing day got told computers down typical of a hull shop thought that by now new iwner would if had a better supplier also had the hmv outlets running smooth, even the staff dont chase goods up neither hmv total rubbish not even worth one star the dvd irdered was for a friends son to go towards his stocking filler but in the end very disappointed in the services