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R. Kendrick
BE CAREFUL - CHECK THE WRITTEN DELIVERY DATE IS THE SAME AS QUOTED BY THE SALESMAN! I ordered a corner sofa from Harvey's Birstall in February 2018. I was quoted a delivery period of 10-12 weeks by the salesman in the store. I was very reluctant to sign up to this because i was taking possession of a new apartment 3wks later. After reluctantly accepting the 10-12wks i signed the paperwork for the order. I put the 2 week slot in my diary to ensure i would be available to accept delivery. I chased up my delivery on the 10week mark and was told they did not have a date when my order was due in. I question this bearing in mind it should be due. After 12 weeks i had received no contact from Harveys so i called again only to be told that my order would be delivered around 14weeks after my order date. I was advised to check my order paperwork and there, 3 pages in, on an unsigned page was the delivery period of 14 weeks. Yes - i should have checked this. I checked the order details but this info was contained on a totally different page to the order, delivery address, specific delivery details etc. I had a salesman sat in front of me telling me 10-12. Seriously annoyed. Feeling misled.
7 years ago
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