Customer service appalling.Waited 10 days knowing sofas had not arrived for delivery before they bothered to tell us by which time no sofas to sit on .When they did arrive a week later both were faulty only just had replacements after original order placed on 30th Dec2017. ...offered £100 compensation !!!! Bit of a joke really ,worst service ever kept on hold for 20 mins to get new date on insurance policy to be told that customer service should have done it when I was told to do it myself !!!!!! Delivery slot given as 12-7pm ..arrived 10:30 am when I was busy doing something else