On 29th July 2018 I bought coffee and lamp tables from Cambridge Harveys store. Both tables were standing in the living room empty with nothing on them for 3 days. On Wed 1st Aug we came back home after work and discovered that the glass from the lamp table separated from its metal piece, came down and was on the floor, luckily not broken (poor quality). I took the broken table back to the store on Sat 4th Aug. That shop assistant was in the store with 3 other shop assistants. I said I wanted to return the lamp table as I didn't not wish to replace it; poor quality and might be potentially dangerous because of self-separating glass coming down on the floor. The assistant was very official and cold with me, he said it was not a store problem any more as I kept the table at home for 1 week. He said he was helping me telling I should follow the process taking the broken lamp table back home and call the customer service. I told him it was not the kind of service I would expect, too much trouble with a small piece of furniture like a lamp table. He was a little bit impatient with me saying I should have followed the process (however I didn't know I had to contact customer service instead of taking a small item back to the store). Two other shop assistants approached us and wanted to help me but my assistant stopped them saying it was not a shop problem but customer service problem. I asked him if he understood that facing this kind of service I would never ever come back to the store, but he repeated that I had to follow up the process. For the 1st time in my life I got a feeling that I was an unwanted customer. It was not a friendly conversation from his side, he was trying to push me out from the store with the broken lamp table, that’s it. Later, back home he phoned me up saying he asked the customer service to give me a call; I assume his colleagues might tell him that his attitude was not acceptable ruining image of the store. I'm really concerned that I lost £185. I don't want to keep this table or have it replaced as it's a potentially a dangerous product. I'm also concerned that I'm investing too much time into this lamp table. I had to drive to the store and back with the broken lamp table, writing complaints, later will have to deal with customer service with unknown outcome - too much for a small piece of furniture. Thank you very much Kevin, will never ever approach this store again. The poorest service I've ever had in my life.