very disappointed with the service that the this company has provided, first week of October we ordered a nice dining table set and since then till now I haven't received nothing.when I ordered they said it will take 2 weeks but that wasn't true. I called them so many times for them to give me a delivery date and time so I can take off from work and receive the goods but they lie to me because they never turn up with the furniture. yesterday 14/nov/2018 I called them again and they said sorry we had a problem with out system your next delivery time will be for Christmas time.
Terrible service, I prefer them to tell me the true and say it will take this time bla bla bla, but to lie giving a wrong date for a delivery that doesn't exist and making me take the day off from work is just not right!
I had to cancel this furniture and the finance because I am not happy at all with the service Harvey's has provided, their customer service team is terrible, I wish someone from Harveys can access my account for them to see how many times I have called on regards to my furniture, and to understand why I am so disappointed.
my order number was: 70104831
6 years ago
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