I am taking back a previous review "may not deliver" why because yes the salesmanship at Harvey's is outstanding. Yes customer services could be better and I am right in not having to wait 40mins when I have called first thing in the morning when they say 3 min. That really does need to be looked at by Harvey's because that's not good enough. Yes a bit cheesed off, when they force you to pay the balance week before date of delivery and then once they have the money, they then tell you the delivery is delayed. However the sofas do get delivered professionally, the guys take the time to assemble your furniture really well and explain everything if you ever need to disassemble if you have to move furniture etc. The quality of the delivered furniture is awesome. They clear up everything afterwatds leaving you a satisfied customer. However the main criticism is communication to customer services. My advise here would be to contact the store, they do a better job. My last review was harsh and I like to be fair so here's a fair review, with things that could improve !!!!