I rarely write reviews let alone negative reviews but my experience with Harvey's has been the worst in my life! That's no exaggeration. I ordered a corner sofa on 07/11. I was told by the lady that served me that it will be delivered just before New Years since DFS (store next door) promised delivery before Christmas Day. I checked again and again with her and even when the delivery note said 07/02 she assured me it says that but it will be before. The sofa had not arrived by January and around mid January I called up the customer service and they told me they weren't sure why I was promised this. When I called in store they told me that she had left the job and there's nothing they can do. I had no option but to wait till 07/02 for the sofa. Thats when it got worse. I got a call from them a few days before telling me that they wouldnt be able to deliver and when I asked why they told me they don't have the reason in their notes. I called every day to try find the reason but no one knew. They told me the earliest date was mid March and that if I wanted it earlier I will have to call. I called in everyday to find an earlier date and they said 06/03 was the earliest and I agreed to that. Once again a few days later I got a call saying it wouldn't be delivered by 06/03. I had to go through the calling process to try fight for a new date which was 19/03. Having gone through this I was told that I should call them when its delivered so they can make up for the time and effort I had to go through for this. Had to take 3 days off work for one delivery since they kept missing it. When I called them they told me that the best they can do is £63 for a delay of over 3 months from what I was promised in store. What an absolute joke of a compensation. Please stay away from them and please get everything written.