Still sitting on the floor
We were really looking forward to our sofa delivery, I had taken day off work to be in. Delivery guys arrived on time, unfortunately when they went to unload our sofa..... IT WASN'T ON THE LORRY!!! Concorde Logistics (the warehouse company Harveys use) had FORGOTTEN to load it and are now unsure as to where it is. Harvey's customer support are trying to solve the problem but the process needlessly slow. Why can't someone just call the warehouse and get it put on a lorry? Really, really pee-d off. So Harvey's... 1) Where is our sofa? 2) When will it be delivered? 3) Who is going to appologise for this farcical situation? Situation ongoing
6 years ago
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