Absolutely disgraceful service long sort short we ordered our sofas in January and we still have not received them . (Was meant to be a 7week wait). 2 failed delivery’s one stock issue and the other they lost our sofa in the warehouse ! Absolute bull! We requested a refund on 19th and still waiting for our money . I phoned the store yesterday and they told me I would receive the money yesterday or today which neither I had ! I phoned today and they told me They wouldn’t start processing my order until Tuesday ! 1. They have breeched their contract on delivering and 2. breaching their contract on refunding me .
They astonishly processed my refund whilst being on the phone after me saying to them ‘Now you listen to me you have had my money in Your bank account making interest on my money and I have not revived my sofa or my refund so this is what you are going to do , your going to refund me money back right now and I shall be calling you back in half an hour . If I have not received it in this time I shall be going to trading standards and the papers’ .
Disgraceful company !
AVOID AVOID
6 years ago
Harveysfurniture has a
1.2
average rating
from
496
reviews