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Anonymous
I ordered furniture for my new house at the beginning of May and was told that there was a 6-8 week lead time on deliveries, which was fine. I received a call a few weeks later to tell me that it would all be delivered on 28th June and I would be contacted nearer the time to arrange a delivery slot (I then received a text to confirm that everything was still on track and I would be notified of any updates). I called today to ask if I could arrange the time slot only to be told that I shouldn't expect my delivery until the end of August. Understandably I am furious, not only because of the simple lack of common courtesy (nobody bothered to call and inform me that the date had been changed) but also because now my partner and I are not able to move in and will have to make alternative living arrangements for yet another two months whilst still incurring costs for a house that we cannot live in. It's an appalling example of customer care and I certainly will not be ordering anything from Harveys in the future.
6 years ago
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Harveysfurniture has a 1.2 average rating from 496 reviews