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Anonymous
Please please please please do not buy anything from this company. I’m having a battle at the moment. 2 sofas a chair I’ve received quality is nothing like the same leather as in store. Cushions not much filler in them. Leather creasing. Now had 2 so called technicians out. First one from egomaster told me that the furniture was rubbish and get a refund . He then said off the record we are paid not to find a manafacture fault! Then sent a report in saying it’s wear and tear at this point sofas only 6 weeks old. I’ve declined having repair done they are now sending a replacement but I will reject it if quality is the same rubbish they sent me. I had a independent report done regarding this and he couldn’t believe it when he saw my sofas he said I see things like this on a 9 year old sofa but not 9 weeks. Majority off customer service agents are rude and arrogant there are only a few that are okay. One agent was actually arguing with me saying I have to have a repair done. What a joke I would give this company 0 stars if I could there a absolutely joke he sell poor quality furniture nothing like the quality off models on display in store. Please avoid at all costs.
6 years ago
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Harveysfurniture has a 1.2 average rating from 496 reviews