Buyer beware!
Purchase 2 chairs 1 footstool 9th April. Chairs arrived okay, stool came with out legs and fitting. I have spent since the delivery 10th July chasing up my missing parts, customer services countless calls awaiting someone to answer, 1-2 hours, no joy. 23rd had a call saying 4-6 weeks, that time has expired on the 21st Aug, only had a Harveys Face book response asking for order number and details, still nothing. Even called in store @ Castlemoor RP, still no joy. Times up, I will return the stool to the store this week and expect a full refund on the item, maybe they may even offer some sort of goodwill gesture, might compensate for my phone bill to them, I doubt that will happen, Never had such a bad service, will never shop there again.
5 years ago
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