I ordered a 2 seater sofa, cuddle chair and footstool last year. The sofa broke within months and the the rest fot he furniture looks compeltely knackered already. The cushions have a slippy material inside so they "slip" as soon as you sit on them, back cushions are buttoned and can;t be access or plumped so are sagging. Advice to everyone, get an independent furniture report (£130) and make a claim online through the court, it takes about 10 minutes, no legal fees involved and doesn't cost a lot to make a claim. This company is pathetic and don't bother wasting time with furniture ombudsman they are equally worthless.