For a year now I have had problems with my furniture. With two replacement sofas and now to told range is out of stock and unable to carry out repairs. I have been offered an amount to spend in store to replace said sofas but I do not want or like what is on offer or a discount to keep the furniture but the furniture is faulty. The discount is appalling and they have not taken into account my time off work for a technician to inspect the furniture, nor indeed the time I have spent dealing with this situation. This is the Louise range and I am sure she would not want her name attached to such sub standard goods and unhelpful customer service. I am a very unhappy and disappointed customer.