I purchased a 2 seater sofa and a 3 seater sofa, was told when I purchased it, cash I might add, that both were in stock. Delivery is due tomorrow and have been told that only the 3 seater is in stock and that I would have to wait until the 2 seater is back in stock. When asked why was told that sales are in a rotary system even though when I bought it, it was in stock. Was told that the only thing they can think of is that my 2 seater was not put on the lorry from the warehouse in England. Was told that I will need to wait until this sofa is now back in stock. They don’t know how long I will need to wait as it is coming from the Middle East!!! Who have they given my sofa too, that I bought for cash? Really unimpressed. Thinking for asking for a full refund and will give my cash to another company. Staff at the stores themselves are lovely, customer service and delivery are cowboys.
4 years ago
Harveysfurniture has a
1.2
average rating
from
495
reviews
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