I was roped in with a nice glossy ad last year to reserve a static caravan holiday for an attractive deposit of just over £70. The holiday was going to be in August in Devon for the typically over inflated price of just over £1200 for 2 weeks. As many families including my own become further squeezed and concerned by out of control cost of living expenses I made a call to cancel the holiday as it was no longer an affordable luxury. My message is before you get wrapped up in attractive glossy ads THE TERMS AND CONDITIONS STATE IN SECTION 10 CANCELLATION TABLE YOU WILL LOSE YOUR DEPOSIT IF YOU CANCEL. ok I hear you say? NO, IN ANOTHER SECTION AWAY FROM THIS TABLE THE T&C'S SAY THAT THE STANDARD AND NON REFUNDABLE DEPOSIT IS 20% OF YOUR TOTAL HOLIDAY COST. I have had numerous conversations with their customer services and with many emails back and fourth plus a public review from me on Facebook I can tell you that Hoseasons do not care and will not listen with any empathy, they are only interested in grabbing your hard earned cash without any regard to your circumstances for needing to cancel. Think long and very hard before you book. I wish I never heard the name Hoseasons. Thanks for reading.