parents paid £1500 for a lodge and also £45 for insurance , they had to cancel as mum was rushed to hospital about 5 days before the stay and is still in hospital 7 months later , contacted hoseasons a few days before the stay was due to cancel it and was told they have already given the lodge owner the £1500 so all they can do is give them back 10% of the insurance premium £4.50!!! what's the point of insurance if you're not going to honour it
2 years ago
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