I am horrified to hear that a friend's daughter and son in law have been refused a refund for a holiday they booked to give their young daughters a holiday to remember. Her daughter knew she had cancer when she booked but not the sort of treatment she would have to receive. Because she now needs radiotherapy on the dates she booked they are unable to go and Hoseasons are refusing to give them a refund. I can't believe a company like Hoseasons would have so little empathy to a beautiful young family who are already going through so much sorrow and pain. As a friend of the family I find this totally abhorrent and hope you can reconsider your decision Regards Margaret McCaffery