I booked a chalet in cornwall and i had the foresight to take out the so called cancellation insurance for a further £75 when unfortunately my partner had her annual leave amendment i tried to cancel via customer service i was spoken to with sarcasm no empathy or understanding and i was told well if you can’t go can you get another member of my family to go instead this company is appalling they miss sold me insurance which virtually covers you for nothing please do not fall for this scam
1 year ago
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