Booked a cottage (No. 2 of 3 in a short space of time) and had an urgent phone call less than 48 hours before leaving home informing me the property was no longer available due to issues that needed the attention of the owner. They sent me alternative properties, all more expensive than I paid and none of them competitive with other providers in the timescale I was now working to. I cancelled the booking because they just were not interested in providing a decent service to ensure that I continued my holiday with them. It is clear that Hoseasons just do not care once they have taken your money and that is all they are interested in. Beware!