Warning to everyone! DO NOT use hoseasons. We had a holiday booked and unfortunately my partner has fallen ill so we are unable to go. I’m disgusted at how we have been treated. Because we don’t have insurance we are unable to claim any money back. Their customer service is rubbish and they are now telling me i have been informed of stuff that i haven’t. I phoned up to talk through our options and was appalled at how unhelpful they were. Basically this is how it is and we won’t do anything to help and don’t care
6 years ago
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