What went wrong was Hoseasons taking a booking for a run down bungalow which bore no resemblance to the advert and then denying any responsibility.Absolutely disgraceful customer service.Once they have your money it's hard luck.I will be reporting Hoseasons to our Trading Standards office and getting advice on going to the small claims court as it is obvious that Hoseasons will do nothing.BEWARE of dealing with Hoseasons,you have been warned.
6 years ago
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