These people are so rude once you have paid. I booked a lodge at a park that was far from anything else. But as it stated on website it has a pub that also accepts dogs. Do we had somewhere to go and get food and have drinks. When we checked in they said it’s been closed for 3 months for refit and won’t be open til next week. We checked out half hour later. I contacted customer services to say I should of been informed when booking they told me they have over 600 parks and couldn’t be expected to give every minuscule detail, and they said they couldn’t help me. I’ve used hoseasons for years but never will again.