Booked into a Hoseasons caravan last week which ended up being a completely different caravan to the one they advertised. They also neglected to mention it was specifically adapted for disabled users with low kitchen units and appliances, plastic floors in the bathroom, rails and lifting machines in the rooms and the removal of basic furniture such as coffee tables and a veranda . It was like a quantum leap back to the 80's with a galley kitchen and depressing decor. As there were no alternative caravans or even parks (find that hard to believe) we has to stay and currently in the process of making an official complaint.