l put a complaint in about staff being rude to me l rang hoseasons up who said they would phone towervans campsite, they did but apparently they won't hold any responsibility for me leaving my holiday l stayed one night l asked could l possibly have a bigger caravan van l was willing to pay the rude rude man said NO abruptly l suffer extreme anxiety this really embarrassed me and left my feeling very anxious he looked very angry at me l left the reception as l didn't want to cause a scene there was other people in there to make it worse. Hoseasons said they would send me an email to complain further as l thought l received no email l have never been with hoseasons before and nor will l again