Awful. Called to ensure was not a pet lodge son had asthma all week. Bed legs were very obviously chewed. Carpets were filthy in bedroom and living room was not carpeted as ensured. Complained to the 5 star lodge resort in cheddar spa and they simply shrugged their shoulders saying its supposed to be pet free. Complained to hoseseason was told they are just an agent so nothing they can do. Offered me 5 % off my next booking there. As a 4 times a year hoseasons holiday maker I was disgusted with their customers services and won't be booking again.
5 years ago
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